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var(--border);border-radius:var(--radius);padding:20px;display:flex;align-items:center;gap:16px}.metric-icon{width:48px;height:48px;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;font-size:22px;flex-shrink:0;color:var(--text-secondary)}.metric-content{flex:1;min-width:0}.metric-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;color:var(--text-muted)}.metric-value{font-size:26px;font-weight:800;line-height:1.1;color:var(--text-primary);margin-top:4px}.metric-sub{font-size:12px;color:var(--text-muted);margin-top:4px}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;display:flex;align-items:center;gap:12px;transition:all .15s}.stat-card:hover{border-color:var(--brand);box-shadow:var(--shadow-sm)}.stat-card-icon{width:40px;height:40px;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;font-size:18px;flex-shrink:0}.stat-card-content{flex:1;min-width:0}.stat-card-label{font-size:11px;font-weight:600;color:var(--text-muted)}.stat-card-value{font-size:20px;font-weight:700;line-height:1.2;margin-top:2px}.stat-card-sub{font-size:11px;color:var(--text-muted);margin-top:2px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font-weight:600;border-radius:var(--radius-sm);cursor:pointer;transition:all .15s;border:none;font-family:inherit}.btn-default{background:var(--brand);color:#fff}.btn-default:hover{background:#1e293b;box-shadow:0 4px 12px #0f172a4d}.btn-action{background:var(--action);color:#fff}.btn-action:hover{background:#e55f00;box-shadow:0 4px 12px #ff6b004d}.btn-outline{background:transparent;border:1px solid var(--border);color:var(--text-primary)}.btn-outline:hover{background:var(--bg);border-color:var(--text-secondary)}.btn-ghost{background:transparent;color:var(--text-secondary)}.btn-ghost:hover{background:var(--border-light);color:var(--text-primary)}.btn-danger{background:var(--danger, #EF4444);color:#fff}.btn-danger:hover{background:#dc2626}.btn-sm{padding:6px 12px;font-size:12px}.btn-md{padding:10px 16px;font-size:13px}.btn-lg{padding:12px 24px;font-size:14px}.btn-disabled{opacity:.5;cursor:not-allowed}.icon-btn{display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-sm);cursor:pointer;transition:all .15s;border:none;background:transparent;color:var(--text-secondary)}.icon-btn:hover{background:var(--border-light);color:var(--text-primary)}.icon-btn-sm{width:28px;height:28px}.icon-btn-md{width:36px;height:36px}.icon-btn-lg{width:44px;height:44px}.data-table{width:100%;border-collapse:collapse;font-size:13px}.data-table th{text-align:left;padding:12px 16px;font-weight:600;color:var(--text-muted);font-size:11px;text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--border);background:var(--bg)}.data-table td{padding:12px 16px;border-bottom:1px solid var(--border-light);color:var(--text-primary)}.data-table tr:hover td{background:var(--bg)}.data-table .row-actions{opacity:0;transition:opacity .15s}.data-table tr:hover .row-actions{opacity:1}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow-sm)}.card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.card-title{font-size:16px;font-weight:700;color:var(--text-primary)}.card-subtitle{font-size:13px;color:var(--text-muted);margin-top:4px}.badge{display:inline-flex;align-items:center;padding:4px 10px;border-radius:20px;font-size:11px;font-weight:600}.badge-success{background:#dcfce7;color:#15803d}.badge-warning{background:#fef3c7;color:#b45309}.badge-danger{background:#fee2e2;color:#b91c1c}.badge-info{background:#dbeafe;color:#1d4ed8}.badge-default{background:var(--border-light);color:var(--text-secondary)}.filter-group{display:flex;align-items:center;gap:8px;background:var(--bg);border:1px solid var(--border);border-radius:var(--radius-sm);padding:8px 12px}.input-date{border:none;background:transparent;font-size:12px;color:var(--text-primary);outline:none;width:120px}.search-input{flex:1;min-width:200px;display:flex;align-items:center;gap:8px;background:var(--bg);border:1px solid var(--border);border-radius:var(--radius-sm);padding:8px 12px}.input-search{flex:1;border:none;background:transparent;font-size:13px;outline:none;color:var(--text-primary)}.select-filter{border:1px solid var(--border);border-radius:var(--radius-sm);padding:8px 12px;font-size:12px;color:var(--text-primary);background:var(--bg);outline:none;min-width:140px}.view-toggle{display:flex;border:1px solid var(--border);border-radius:var(--radius-sm);overflow:hidden;background:var(--surface)}.view-toggle button{width:34px;height:34px;border:none;background:transparent;color:var(--text-muted);cursor:pointer;font-size:14px;transition:all .15s}.view-toggle button:hover{background:var(--bg);color:var(--text-primary)}.view-toggle button.active{background:#ff6b00;color:#fff;box-shadow:inset 0 1px 3px #0000001a}.filter-pill{padding:5px 14px;border-radius:20px;font-size:12px;font-weight:600;cursor:pointer;border:1.5px solid var(--border);background:var(--surface);color:var(--text-secondary);transition:all .15s;display:inline-flex;align-items:center;gap:4px}.filter-pill:hover{border-color:#ff6b00;color:#ff6b00}.os-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;cursor:pointer;transition:all .2s;position:relative;overflow:hidden}.os-card:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:var(--border);transition:background .2s}.os-card:hover{border-color:#ff6b00;box-shadow:0 8px 24px #ff6b001a;transform:translateY(-2px)}.os-card:hover:before{background:linear-gradient(90deg,#ff6b00,#d4621a)}.sla-bar{background:var(--border-light);border-radius:6px;height:5px;overflow:hidden;margin-top:12px}.sla-fill{height:100%;border-radius:6px;transition:width .4s ease}.empty-state{padding:50px 0;text-align:center;color:var(--text-muted)}.avatar{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,var(--brand),#3B5998);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:12px;flex-shrink:0}.status-dot{width:8px;height:8px;border-radius:50%;background:var(--text-muted)}.status-dot.active{background:#22c55e}.status-dot.inactive{background:#ef4444}.tabs{display:flex;border-bottom:2px solid var(--border-light);gap:4px}.tab-btn{padding:12px 16px;font-size:13px;font-weight:600;color:var(--text-secondary);background:transparent;border:none;cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-2px;transition:all .15s}.tab-btn:hover{color:var(--text-primary)}.tab-btn.active{color:var(--brand);border-bottom-color:var(--brand)}.page-content{flex:1;padding:24px;background:var(--bg);overflow-y:auto}.page-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}.page-title{font-size:20px;font-weight:800;color:var(--text-primary)}.page-subtitle{font-size:13px;color:var(--text-muted);margin-top:4px}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000}.modal-content{background:var(--surface);border-radius:var(--radius);padding:24px;max-width:90vw;max-height:90vh;overflow-y:auto;box-shadow:var(--shadow-lg)}.modal-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px;padding-bottom:16px;border-bottom:1px solid var(--border)}.card-hover{transition:all .25s cubic-bezier(.4,0,.2,1)}.card-hover:hover{transform:translateY(-3px);box-shadow:0 12px 30px #0000000f}.premium-input{width:100%;margin-top:6px;padding:10px 14px;border:1.5px solid #E2E8F0;border-radius:9px;font-size:13.5px;outline:none;font-family:inherit;box-sizing:border-box;background:#f8fafc;transition:all .2s ease;color:#0f172a}.premium-input:hover{border-color:#cbd5e1;background:#fff}.premium-input:focus{border-color:#f07b2f;background:#fff;box-shadow:0 0 0 3px #f07b2f26}@keyframes loadBar{0%{transform:translate(-100%)}50%{transform:translate(0)}to{transform:translate(100%)}}@keyframes pulse{0%,to{transform:scale(1);opacity:1}50%{transform:scale(1.05);opacity:.8}}@keyframes popIn{0%{transform:scale(.9);opacity:0}to{transform:scale(1);opacity:1}}@keyframes fadeUp{0%{transform:translateY(10px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}